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Returns & Cancellations

Last Updated: 21th July, 2025

 

We at Style Trend India always strive to ensure customer satisfaction. However, due to the rising number of fraudulent return claims, we have implemented a manual verification-based return and exchange system to ensure fairness for both parties.

↩️ Returns Queries :

📦 1. How do I return a product to Style Trend India?

To return a product:

  • Contact our customer support via help section, email, or phone.

  • We will manually verify the return request.

  • If all criteria are met, we will assist with return, refund, or exchange based on your case.

🛑 We do not provide direct return submission links on the website to prevent misuse and scams.

Please reach out via:

Once your request is verified, we’ll process the exchange accordingly.

We trust our customers, but due to fraud concerns, we do not provide automated returns. All requests are manually verified before approval.

Returns might be on hold during:

  • Ongoing verification

  • High-demand periods
    We appreciate your patience and assure you of timely updates.

If your return is approved:

  • We offer instant wallet refunds, reverse payments, or new replacement products.

  • In some cases, we may provide a free product as a goodwill gesture.

If you are eligible, rest assured:
✅ You will get your refund.
Sometimes delays may occur—please contact us for immediate assistance.

Yes. Just contact us, and we’ll guide you through the process.

  • In most cases, yes.

  • In special cases, where pickup is unavailable, we may offer wallet rewards or gifts as a resolution.

You don’t need to!
We believe it’s our job to assist you — not the other way around.

Why this arise in your mind ? 

Be cool 😎  Why we are here ? We are here to help you.

🚫 No self-shipping is required.
Let our team handle everything for you. Don’t worry.

Possible reasons:

  • Fraud detection

  • Non-compliance with return criteria
    We may take strict action against suspicious activity, but we do trust our genuine customers — and we reward that trust.

Courier service delays or errors can cause this. Please contact our support for immediate re-attempts or alternate solutions.

Refunds are processed via Razorpay. If unsuccessful:

  • We initiate IMPS/NEFT

  • Or issue wallet refunds

  • Or reward credits
    Whatever happens—we promise, you’ll get your money back (If you’re eligible).

🥀💔 Cancellations Queries :

🕐 1. How long do I have to cancel an order?

You can request cancellation within 6 hours of placing the order or before dispatch, whichever is earlier. After dispatch, we cannot process cancellations.

  • ✅ Before Dispatch: 100% refund to your original payment method or wallet.

  • 🚚 After Dispatch: Cancellation is not allowed, but if the product is returned undelivered (RTO), RTO charges and COD fees (if applicable) will be deducted from the refund.

  • Order already shipped

  • Multiple previous cancellations

  • Failure to respond to COD order confirmation

  • Suspected misuse of the cancellation system

Currently, we do not support modifications (like size or color change) after an order is placed. If required, cancel and place a new order (before dispatch).Just contact to our support we will make changes manually behalf of you.

If your cancellation was made before dispatch, your refund will be processed  instantly after verification, but some time may  take time, within 1–3 working days, depending on your payment method.

  • Wallet refunds: Usually instant.

  • Refund in original payment method: 1–3 working days.

  • Bank transfers (IMPS/NEFT): May take up to 3 working days.

If your refund is delayed beyond this period, please contact our support team—we’re always here to help.

If you used any coupons, gift cards, or wallet credits, those will be re-credited when you cancel your order before dispatch. For instance, Style Trend India reinstates coupon or credit balances to your account upon cancellation.

At Style Trend India, we follow the same approach:

  • Your wallet credits are returned immediately.

  • If you used a promo code or gift voucher, those are reactivated for you to use again.